Frequently Asked Questions
Discover everything you need to know about your Crown Affair experience, from our high-quality formulations to shipping and returns.
What is the shelf life of Crown Affair products?
Most of our formulas are designed to be effective for 12 months after opening. We recommend storing your products in a cool, dry place away from direct sunlight to maintain the integrity of our high-quality ingredients.
Are your hair care products sulfate and paraben-free?
Yes, all Crown Affair products are formulated without sulfates, parabens, or phthalates. We prioritize clean, effective ingredients that nourish your hair and scalp without the use of harsh chemicals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We want you to love your ritual. If you are not satisfied with your purchase, we accept returns on most products within 30 days of delivery. Please note that items must be in their original packaging.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our reach and hope to offer international shipping to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment options including PayPal, Apple Pay, and Shop Pay for a seamless checkout experience.